Gooroo - For Enterprises, Policy Makers & Transformational Leaders

Platform Terms of Use



Our promise to you, and your promise to us

Through the Gooroo platform, we provide individuals and organizations with a variety of tools and resources (including our website) to enable them to promote their skills, advertise employment vacancies, and find interesting work opportunities. To achieve our mission, we make services available through our website (the "Site"), mobile applications, and developer platforms (collectively the "Services"). The Services are provided subject to these terms and conditions, which also incorporate our Privacy Policy and any other guidelines, rules or operating policies that we may establish and post on our website from time to time (collectively the "Agreement").

The Site and associated Services are owned and operated by Gooroo Ventures Limited ("Gooroo", "", "MSGooroo", "We", "Us", "Our") or by one of our group companies, and are made available to you subject to these Terms of Use.

Please read this Agreement carefully before accessing or using any of our website or Services. By accessing or using the Site, you agree to be bound by the terms and conditions below. Gooroo may modify this Agreement at any time, and such modifications shall be effective immediately upon posting the modified agreement on the Site. Your continued use of the Services will constitute your acceptance of the variation to the Agreement. Gooroo will use reasonable efforts to make you aware of any changes to the terms of this Agreement.

If you do not accept the terms and conditions of this Agreement, please exit this website and cease using the Services immediately.

Your rights and obligations

Accessing the Service

On the condition that you comply with all your obligations under this Agreement, we grant you a limited, revocable, non-exclusive, non-assignable, non-sublicenseable license and right to access the Services, through a generally available web browser, mobile device or Gooroo authorised application (but not through scraping, spidering, crawling or other technology or software used to access data without the express written consent of Gooroo, its customers or its members), to view information and use the Services that we provide on Gooroo webpages and in accordance with this Agreement.

Any other use of Gooroo contrary to our mission and purpose (such as using information gathered from Gooroo commercially unless expressly authorised by Gooroo) is strictly prohibited and a violation of this Agreement. We reserve all rights not expressly granted in this Agreement, including, without limitation, title, ownership, intellectual property rights, and all other rights and interest in Gooroo and all related items, including any and all copies made of the Gooroo website.

Personal, non-commercial use

You agree that information contained on this Site is for personal use only and may not be sold, redistributed or used for any commercial purpose. Information on this Site does not represent professional advice. You may download material from this Site for your personal, non-commercial use only, provided you keep intact all copyright and other proprietary notices.

You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any way any material from this Site including code and software. You must not use this Site for any purpose that is unlawful or prohibited by these terms of use.

You may not use data mining, robots, screen scraping, or similar data gathering and extraction tools on this Site for establishing, maintaining, advancing or reproducing information contained on our Site on your own website or in any other publication, except with Our prior written consent.

License and warranty for your submissions

You own the information you provide Gooroo under this Agreement, and may request its deletion at any time, unless you have shared information or content with others and they have not deleted it, or it was copied or stored by other users.

You hereby do and shall grant Gooroo a non-exclusive, worldwide, perpetual, and royalty-free right to us to use, modify, display, improve, distribute, remove, retain, add, process, analyze, use and commercialise, in any way now known or in the future discovered, any information you provide, directly or indirectly to Gooroo, without any further consent, notice and/or compensation to you or to any third parties.

By providing information to us, you represent and warrant that you are entitled to submit the information and that the information is accurate, not confidential, and not in violation of any contractual restrictions or other third party rights.

Gooroo reserves the right to remove information you provide from its systems at any time without notice.

No misrepresentation allowed

You agree that it is a condition on your use of the Gooroo Site that you will not through any act or omission (including but not limited to creating a profile on the Gooroo Site) mislead or deceive others. It is your responsibility to keep your Gooroo profile and account information accurate and updated.

Your password and login

To become a registered user, you must provide a password and a login name, or authenticate your access through a third party provider. You are entirely responsible if you do not maintain the confidentiality of your password and login name. Furthermore, you are entirely responsible for any and all activities that occur under your login name. You may change your password at any time. You may also delete services attached to your registration at your convenience.

You agree to immediately notify Gooroo of any unauthorised use of your login name or any other breach of security known to you.


If you accept to purchase or subscribe any services that we offer for a fee, either on a one-time, subscription basis or via credits ("Paid Services"), you agree to Gooroo storing your payment information. You also agree to pay the applicable fees for the Paid Services (including, without limitation, periodic fees for premium accounts) as they become due plus all related taxes, and to reimburse us for all collection costs and interest for any overdue amounts. Failure to pay may result in the termination of your subscription.

At the end of a free or trial period your account will automatically convert to the equivalent Paid Service. You may cancel or suspend your Paid Service at any time in line with these terms and conditions.

Credits can be used to purchase in-app services including, without limitation, requested additional matched candidates, accepting applications and testing services. Arrears are charged at the full rate at the end of each month. You are able to pre-purchase credit packages at a volume discount.

If the payment method you use with us, such as a credit card, reaches its expiration date and you do not edit your payment method information or request that Gooroo cancels your subscription to such Paid Service, you authorise us to continue billing that payment method and you remain responsible for any uncollected amounts. Your obligation to pay fees continues through the end of the subscription period during which you cancel your subscription.

All applicable taxes are calculated based on the billing information you provide us at the time of purchase. You may cancel or suspend your Paid Services at any time. We do not guarantee refunds for lack of usage, unspent credits, dissatisfaction, or candidate unavailability. You also acknowledge that Gooroo's Paid Services are subject to this Agreement and any additional terms related to the provision of the Paid Service. You acknowledge that the terms associated with the Paid Service may change over time and that you are solely responsible to maintain awareness of the current terms.


All rights not expressly granted are reserved.

Our rights and responsibilities

No guarantees as to the service

Gooroo provides no warranty to you that the Services available through the Site will be uninterrupted or error-free or that defects in the service will be corrected. You also understand that Gooroo cannot and does not guarantee or warrant to you that files available for downloading through the Site or delivered via electronic mail through the Site will be free of infection or viruses, worms, Trojan horses or other code that manifest contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to the Site for the reconstruction of any lost data.

Gooroo gives no guarantee to you of the continued availability of any particular job advertised on the Site and will not be liable to you should an advertiser have filled the vacancy at any time prior to removal of the advertisement from the Site. Whilst we take effort to ensure that jobs advertised are for actual job vacancies, it gives no guarantee to you that every job advertisement represents an actual job vacancy.

Gooroo provides links and references to Internet sites maintained by third parties from its Site. Such sites are not under the control of Gooroo and Gooroo is not responsible for the contents (including the accuracy, legality or decency) of any linked site or any link contained in a linked site. Gooroo provides these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Gooroo of the linked site.

Whilst Gooroo makes effort to ensure the best candidates are available for an open role, Gooroo gives no guarantee to you of the quality of any particular candidate record and will not be liable to you should candidate information is inaccurate or does not meet any expectations that you have of them. Whilst Gooroo makes requests of its members to update and verify their information provided, Gooroo gives no guarantee to you that any candidate information is accurate.

Use of information you provide to us

You agree that we can use, store, and share information about you as permitted in our Privacy Policy.

Gooroo welcomes ideas and feedback ("Contributions") from you about all aspects of the Site and Services. Any Contributions relating to the Services submitted to Gooroo shall become the property of Gooroo. Gooroo will not be required to treat any Contributions as confidential, shall be entitles to use such Contributions for any purpose, in any way, in any media worldwide, and will not incur any liability as a result of any similarities that may appear in our future Services, or operations.

Warranties, disclaimers and remedies

Gooroo has no special relationship with or fiduciary duty to you. You acknowledge that Gooroo has no control over, and no duty to take any action regarding: which users gain access to the Services and what Results you may obtain via the Services. You release Gooroo from all liability for your having acquired or not acquired Results through the Services. Gooroo does not manage or control any business or individual that you may interact with through the Services, and Gooroo accepts no responsibility or liability for any act or omission by such entity. You hereby waive any and all legal or equitable rights or remedies you have or may have against Gooroo with respect to acts and omissions by such entities.

Use of the services and any reliance by you upon the services, including any action taken by you because of such use or reliance, is at your sole risk. To the maximum extent permitted by law, Gooroo does not warrant that the services will be uninterrupted, accurate or error free; nor does it make any warranty as to the results that may be obtained from use of the Services. The Services are provided "as is" and to the extent permitted by law Gooroo disclaims all warranties, express or implied, including (but not limited to) implied warranties of merchantability, fitness for a particular purpose and noninfringement.

Your sole and exclusive remedy for any failure or non-performance of the Services shall be for Gooroo to use commercially reasonable efforts to adjust or repair the Services, or where such adjustment or repair is not feasible, for Gooroo to either (at its discretion) perform the Services again or provide you with a refund for the amount you actually paid to Gooroo for the relevant Services.

Additional Terms for Members and Candidates

Gooroo members ("Candidates") are provided with:

  • tools that help assess and refine skills and interests, attitudes and behavioral preferences
  • job market analytics data and information pertaining to skills, roles, regions
  • a platform to write and share knowledge through articles and mentoring
  • tools to manage their professional profile, and display status levels, badges, achievements and certifications
  • services that promote training and professional development programs
  • an interface that matches them to advertised job opportunities based on a candidate defined match profile
  • the opportunity to anonymously receive targeted job offers from Companies from which they can accept or reject the offer
  • the opportunity to earn credits by accepting a Company's invitation to consider their role and participate in the interview process
  • other notifications and services that Gooroo deems of interest and/or benefit to the individual.

Where a Candidate has been anonymously invited by a company to consider their specific role posted on the Site, the candidate will be required to accept or reject that invitation. Gooroo may regularly remind the Candidate of the invitation until a response of given or the invitation expires. If the Candidate rejects the invitation, the Candidate will no longer be considered for that role. If accepts, the Candidate's CV, letter and profile information will be shared with the company. The Candidate will then be required to:

  • meet the communication, assessment and interview requirements of the company
  • negotiate any terms of the engagement or employment directly with that entity
  • advise Gooroo of the outcome of the process, and provide feedback if requested.

So long as the Candidate engages in the hiring process, or if the company fails to advise Gooroo that the Candidate did not engage in the process within 30 days of applying for the role, the Candidate's account will credited by the amount set down for that role.

Pricing and payments

The Service is free for Candidates. Gooroo reserves the right to adjust packages and prices at any time, at its discretion.

All prices exclude GST. GST will be charged for all purchases made in Australia at 10%.

Your account may be suspended if an amount is outstanding beyond agreed payment terms.

Additional Terms for edX Students

"Students" are defined as users who have an edX account or have utilised Gooroo’s SSO or 3rd party SSO to gain access to course enrolment infrastructure.

Gooroo may offer both paid and free courses via an edX® supported online environment. Gooroo is not involved or responsible for; course availability (otherwise than on its site), course providers, materials, instructors and their respective students for any disputes, claims, losses, injuries, or damage of any kind that might arise out of or relate to conduct of instructors or students, including, but not limited to, any student's reliance upon any information provided by an instructor.

"Students" who enrol in Free and Fee-Based courses do so at their own discretion and in doing so agree to the following terms:

  • You have read, understood, and agree to be bound by the pricing information prior to purchase.
  • You are over the age of 18, or, if not, you will only use the products with the involvement, supervision, and approval or a parent or legal guardian. Children under the age of 13 may not register for an account or register or purchase courses.
  • You will not disclose any personal information to an instructor, and otherwise will assume responsibility for controlling how your personal information is disclosed or used, including, without limitation, taking appropriate steps to protect such information and will not solicit personal information from any instructor or another user.
  • You agree to abide by all other terms as outlined in "Your rights and obligations" elsewhere in this document.
  • No refunds will be given for a change of mind, or after a Student has earned a certification via the site. If there are extenuating circumstances, and you require a refund for a certification, please contact the Gooroo team [email protected] with the details of your claim. There are no guarantees your claim will be approved, and the decision is at the sole discretion of Gooroo.

Additional Terms for Employers ("Companies")

Any organization wishing to identify Candidates via the Site will be required to register and create an account with Gooroo.

To avoid fraud and misuse, Companies will be required to create a password that must be kept confidential. Companies are required to maintain their business details and keep it accurate and up to date, and is not (or could be construed to be) misleading or deceptive.

Companies are also required to ensure that all:

  • Job opportunities/job advertisements/contracts/assignments ("Roles") are current and open at the time of inviting a Candidate
  • Written and graphical material submitted by you complies with all applicable laws for the country in which you are hiring. This includes, but not limited to the following laws in Australia; Age Discrimination Act 2004, Australian Human Rights Commission Act 1986, Disability Discrimination Act 1992, Racial Discrimination Act 1975, Sex Discrimination Act 1984; in the United Kingdom the Sex Discrimination Act 1975, Race Relations Act 1976, Disability Discrimination Act 1995, Employment Equality (Religion or Belief) Regulations 2003, Employment Equality (Sexual Orientation Regulations) 2003, Part Time Workers (Prevention of Less Favourable Treatment) Regulations 2000, Fixed Term Employees (Prevention of Less Favourable Treatment) Regulations 2002 and Employment Equality (Age) Regulations 2006; in the United States of America the Age Discrimination Act of 1975, Americans with Disabilities Act of 1990, California Fair Employment and Housing Act, Civil Rights Act of 1991, Employment Non-Discrimination Act, Equal Pay Act of 1963, Executive Order 11478, Executive Order 13166, Fair Employment Act of 1941 and any other statutory or common law requirements relating to discrimination and employment code of conduct. For additional country references, please see

Any user of the Site may read, save and reproduce content provided by you for personal use. As a registered Company, you also provide Gooroo with the right:

  • to contact you during normal business hours by phone or email or other appropriate means regarding a Company account
  • to remove any content that is deemed not to meet this Terms of Use or is of an acceptable quality/standard
  • to suspend or cancel your subscription if there is any breach of these Terms of Use, or otherwise at our reasonable discretion
  • to pursue all legal remedies, including but not limited to remove of content and the Service from you.

Pricing, credits and payments

At times Gooroo may offer an initial incentive period after which time the Company must pay a monthly subscription fee to obtain access to the Service. Gooroo reserves the right to adjust packages and prices at any time, at its discretion. Subscribers will be provided with advanced notice of any pending future changes.

All prices exclude GST. GST will be charged for all purchases made in Australia at 10%.

Invoices must be paid in full and may be suspended if an amount is outstanding.



Enterprise users may terminate their contract in line with the terms of their Licence Agreement.

Gooroo may terminate this Agreement or the Services at any time with or without cause, and with or without notice. Gooroo shall have no liability to you or any third party because of such termination. If Gooroo terminates this Agreement because you breached this Agreement or any applicable laws, no refund will be issued even if you have unused, prepaid amounts for Services under this Agreement.

Gooroo may delete any of your archived data within 30 days after the date of termination. Any statutory retention requirements with respect to your business correspondence remain your responsibility. All sections of this Agreement which by their nature should survive termination will survive termination, including, without limitation, ownership, warranties, disclaimers and limitations of liability.

If you do not log into your account for more than 360 days, the account may become inactive. When an account is classified (at Gooroo's sole discretion) as inactive, Gooroo will flag that account as inactive. INACTIVE ACCOUNTS HAVE 30 DAYS TO BECOME ACTIVE OR THE ACCOUNT AND ITS DATA, INCLUDING SUBSCRIBER SIGNUPS, MAY BE PERMANENTLY REMOVED FROM GOOROO'S DATABASE.


You will indemnify and hold Gooroo, its directors, officers, employees, agents, and representatives harmless, including costs and attorney fees, from any claim or demand made by any third party due to or arising out of your access to or use of the Services, your violation of this Agreement, or your infringement, or the infringement by any third party using your registration information, of any intellectual property, or other right of any person or entity, including but not limited to any third party claims relating to your disclosure of end personally identifiable information of your end users to Gooroo.

Limitation of liability

To the maximum extent permitted by law, under no circumstances shall Gooroo or any of its underlying directors, officers, shareholders, service providers, business partners, information providers, account providers, licensors, employees, distributors or agents (collectively referred to for purposes of this section as "Gooroo") be liable to you or any other person for any loss or damage (including but not limited to direct, indirect, exemplary, special, incidental, cover, reliance or consequential damages, loss of profits, salary or revenue, business interruption, loss of data, or failure to realise anticipated savings or benefits or business opportunities), or for any claim by any other party.

Gooroo's exclusion of liability applies whether the claim is in contract, tort (including without limitation, negligence) or equity and even if Gooroo has been notified of the possibility of such loss or damage.

You agree that Gooroo's liability to you at law will be reduced by the extent, if any, to which you contributed to the loss.

In the event that, notwithstanding the foregoing, Gooroo is found liable to you for damages from any cause whatsoever, and regardless of the form of the action (whether in contract, tort (including negligence), product liability or otherwise), to the fullest extent permitted by law the liability of Gooroo to you will be limited to the supplying of the Services again or the payment of the cost of having the Services supplied again or refund of fees actually paid for the services.


If any provision of the Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable.

Gooroo and you agree that this Agreement is the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications, and other understandings relating to the subject matter of the Agreement, and that all waivers and modifications must be in a writing signed by both parties, except as otherwise provided herein. No delay or omission by either party in exercising any right or remedy under this Agreement or existing at law or equity shall be considered a waiver of such right or remedy.

No agency, partnership, joint venture, or employment is created as a result of the Agreement, and you do not have any authority of any kind to bind Gooroo in any respect whatsoever.

Gooroo may publicly disclose in writing that customers who purchase Paid Services are customers and may use their trademarks, service marks or trade name solely in connection with such disclosures.

Any notice that is required or permitted by this Agreement shall be in writing and shall be deemed effective upon receipt, when sent by confirmed email to [email protected].

The laws governing this agreement will be the laws in Victoria, Australia and you irrevocably submit to the exclusive jurisdiction of its Courts and its Appellate Courts and the jurisdiction of the Federal Court of Australia sitting in Victoria. Use of the Services is not authorised in any jurisdiction that does not give effect to all provisions of this Agreement, including without limitation, this section.

If any part of this Agreement is held invalid that part shall be severed from this agreement and the remainder of this Agreement will continue to be valid and enforceable.

For the purposes of this Agreement the words "Gooroo", "", "Gooroo Ventures", "GoorooX", "MSGooroo", "ColourGrid", "We", "Our" and "Us" refer to Gooroo Ventures Ltd. "Site" refers to materials delivered on and other co-branded versions of the site. "Investor Site" refers to materials delivered on

Gooroo Ventures Limited is a publicly listed company registered in Australia, with Australian Company Number (ACN) 613 924 744. MSGooroo Pty Ltd is a wholly owned subsidiary of Gooroo Ventures Ltd. Our registered office address is c/- HLB Mann Judd, Level 1, 169 Fullarton Rd, Dulwich, 5065 South Australia, AUSTRALIA.

Questions or concerns?

For any questions or concerns regarding this document, please contact us.